my weather policies

because we live in Massachusetts and like it or not, snow happens

As a life long New Englander I am very used to driving in the snow… but that doesn’t mean I like doing it!  If there is inclement weather on the day of our visit I may be in contact to reschedule to a later time or date.  I often err on the side of caution.If we can’t reschedule I will fully refund you.  

If you have a driveway that is difficult to get up or down, or you live on a road that is difficult to navigate in the winter please let me know, as this will weigh in my decision.  

I cannot use public transportation to arrive at home visits, and I carry a large bag and a rolling suitcase to every home.  For this reason I will need to have a reasonably cleared path from your parking area to your door.  I also need your driveway to be plowed/shoveled/snowblown enough that it is passable for a normal car and not a snowmobile. If I arrive to our visit and feel that I can’t safely get to your home I will cancel or reschedule.  I will not be able to park on a road and walk up an unplowed driveway.  I also am not a skilled ice skater so please try to have your walkway and steps reasonably cleared of ice!  

If you need to reschedule or cancel our appointment for weather reasons, I am happy to fully refund your money as long as you cancel within 3 hours of our visit.

If you have any questions don’t hesitate to text me or email me!