Virtual Consults for Breastfeeding and Bottle Feeding Help

Rachel is sitting at a desk facing her computer, holding a crocheted breast and explaining how babies latch during a virtual lactation consult

I have been doing virtual visits for years, but due to COVID19 have expanded my virtual offerings to cover almost all of the same things that we would work on during an office visit.  I know what you’re thinking, and yes, I really CAN help you virtually.  My virtual visits are in depth and completely centered around you and your family.  I have virtually guided families to successfully:

Virtual visits are not recommended or appropriate for all situations, and may require in-person follow up.  If you’d like to make sure that your appointment is appropriate for a virtual visit please contact me before booking. 

Situations that are best addressed in-person include babies who are losing weight or not gaining weight well and need to have a weighted feed to assess for milk transfer. 

All initial virtual consults take up to 1.5 hours and are conducted via a HIPAA-compliant video chat program.  Follow-ups take up to 1 hour.

I am happy to do virtual visits for people anywhere in the world!

Many insurance companies in Massachusetts, including BCBS of MA, Mass General Brigham (Always) and Harvard Pilgrim are fully covering/reimbursing my families for virtual consults/telehealth due to the Coronavirus pandemic.  I am in network with Aetna and Unicare and these visits should be covered under your insurance policy.  For other insurances I will provide you with an itemized receipt properly coded for Telehealth after our appointment.  I can not guarantee that they will reimburse.  Please contact member services for your insurance company directly to discuss.